A:
Shopify maintains disaster recovery backups of their entire platform – and every account on it. These backups are updated regularly. The purpose of a disaster recovery backup is to recover the entire Shopify platform in case anything happens to their main data centers – such as a natural disaster causing a flood or a malicious attack by hackers. These types of disasters are extremely rare but platforms like Shopify make sure they are prepared for them.
As a merchant, it’s important that you understand that Shopify’s disaster recovery backup cannot be used to restore data in your individual store. Remember – that backup contains the data of all 800,000 merchants on the Shopify platform. It’s not setup in a way that allows Shopify employees to pick and choose data to restore.
That means you risk losing important data from your Shopify store if:
- You or someone else with access to edit your store accidentally deleted a blog post, page or product
- Someone with access to your store maliciously deletes important data from your account
- A 3rd party app you’ve installed into your Shopify store makes unwanted changes
- You import a CSV file into your Shopify store that contained an error
What you need to backup and restore data from your individual Shopify store is an account-level backup. That’s where Rewind comes in.
Rewind can backup your Shopify store for you, giving you the ability to undo mistakes and recover deleted data. It’s like an insurance policy for your online store.
Great, well how do I back up my Shopify store?
Peace of mind about having your data secure is a wonderful thing. And we’ve got good news – it’s really easy to ensure that your business-critical data is safe. Go to rewind.com/backup/shopify and install Rewind into your store. Your first backup will be complete in a few minutes or up to a couple of hours. Rewind automatically updates your backup every night at midnight local time, so your team never has to worry about maintaining updated backups.
If you want to know what other Shopify merchants think about Rewind, check out two of our 700+ reviews in the Shopify App Store.
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