Q: How do I backup my BigCommerce store?


Backups are a great way to secure your BigCommerce store. It’s like having an insurance policy on your digital property.

To start backing up your store, follow these 3 easy steps:

  1. Install Rewind from the Bigcommerce App Store
  2. Select a plan and approve payment information to activate Rewind
  3. Your first backup will begin and be saved to your Rewind Vault

Backing up data

There are three ways Rewind works to ensure your Shopify store is always backed up:

  • We run an automatic backup every night at 12am local time of new changes.
  • We run real-time, automatic backups while you work on your company file.
  • We offer you the ability to launch a manual backup whenever you need it.

Rewind is a set it and forget it system. We will send you a weekly summary email of how your backups have been updated.

Congratulations 🎉 You’ve taken a massive step towards securing your data and having peace of mind about your store being protected from small mistakes or big disasters.

If you’re reading this and thinking “HOLD UP! I thought that BigCommerce was able to back up and recover all my store data”. Unfortunately, you might have the wrong impression about what BigCommerce backups up.

Related article: Why Website Backups Can Save Your Busines

To understand what BigCommerce backs up, start here. If you are wondering why you would need a backup and how you can have complete control and security of the data that drives your business, start here.