A:
Trello maintains disaster recovery backups of their entire platform – and every account on it. These backups are updated regularly. The purpose of a disaster recovery backup is to recover the entire Trello platform in case anything happens to their main data centers – such as a natural disaster causing a flood or a malicious attack by hackers. These types of disasters are extremely rare but platforms like Trello make sure they are prepared for them.
As a Trello user, it’s important to understand that Trello’s disaster recovery backup cannot be used to restore data in your individual account.
Because user data stored in Trello is on a shared infrastructure, it is not possible for us to recover a subset of that information from backups.
Remember – that backup contains the data of all 50,000,000 users on the Trello platform. It’s not set upin a way that allows Trello employees to pick and choose data to restore.
That means that you run the risk of losing important data from your Trello account if:
- You or someone else with access to your Trello board accidentally deletes an entire board, list, or card
- Someone with access to your Trello board accidentally deletes the entire board, a list, or a card
- A 3rd-party Power-Up you’ve added to your Trello board makes unwanted changes or corrupts your data
- You import data into Trello via a CSV that contains an error
What you need to backup and restore data from your individual Trello account is an account-level backup. That’s where Rewind comes in.
Rewind automatically backups your Trello boards, lists, and card, giving you the ability to undo mistakes and recover deleted data quickly. Backups are a great way to secure your Trello account. It’s like having an insurance policy on the workflows your business relies on.
If you’re reading this and thinking “Wait a second… I thought that Trello was able to back up and recover all my data,” you might have the wrong impression about what Trello backs up.